Website host company Bluehost was down today for about an hour between 4:15 pm and 5:15 pm Eastern.
Apparently the hosting giant was been taken out by a power outage in Provo, Utah, where it’s based.
According to the Twitterverse almost 6 million sites were down. (But the company hosts only about a million sites, according to this blog post.) Luckily only one of them is mine. But other users have lost several sites apparently.
I called tech support but just got a busy signal so I had no luck there when I needed information. As for email, my site’s email doesn’t work either. Bluehost’s Twitter account seems DOA, so it’s a shame they didn’t see that as a way to connect with disgruntled customers. Evidently they don’t “get” Twitter if their first tweet on February 24 was “Bluehost.com is embracing twitter, more exciting news to come, stay tuned….” and promptly ended with that.
It’s definitely a budget hosting company ($6.95 a month buys you their basic package), but I wonder why, being responsible for at least million websites, Bluehost hasn’t invested in emergency power back up. Seems a bit of a no-brainer, but maybe there’s something I’m missed… (aside from my website that is).